Where can I return or exchange my Louis Vuitton purchase?

We invite you to return or exchange your Louis Vuitton purchase within 30 days of the purchase date, subject to our exchange and return conditions. See article: "What is Louis Vuitton's return & exchange policy?"

Louis Vuitton Store

All items purchased online or within a Louis Vuitton store may be returned or exchanged to your preferred Louis Vuitton store within 30 days of purchase.

Complimentary Courier (Online Purchases Only)

Online orders can be returned by NZ Post, and taken directly to an NZ Post Shop at your convenience. For complete instructions, please visit our dedicated guide, "How do I return or exchange my online order?"